About Us

At Connect Coordination Services, we are passionate about supporting people to live empowered, meaningful, and independent lives. We understand that navigating the NDIS can feel complex and overwhelming, especially with new systems, language, and ongoing changes. Our role is to walk alongside you, providing clear guidance, trusted support, and genuine partnership every step of the way.

We are a participant‑focused service provider delivering Support Coordination, Specialist Support Coordination, Recovery Coaching, and Social Work supports. Our approach is built on listening to what matters most to you and tailoring supports that align with your goals, values, and lifestyle.

A candid photograph of a woman and a man smiling and looking at each other while seated in armchairs in a sunlit living room, representing a supportive connection.

OUR APPROACH

Personalised Support That Puts You First

We assume that everybody should be able to have choice, control, and clarity concerning their supports. That is why we are also taking time to learn more about your NDIS plan, clarify your choices in simple terms, and assist you in preventing the needless search to find the adequate services to address your personal requirements. We do not believe in one size fits all solutions that we partner with you to develop works that are indeed worth your life.

Our team has a good understanding of the NDIS and the service system as a whole, which enables us to organize a support and control the complexity in case of need and stress out participants and families. We will make sure that your supports are always responsive, flexible and in line with your changing objectives.

PEOPLE FIRST

Why Choose Connect Coordination Services

Choosing Connect Coordination Services means choosing a team that genuinely cares about your wellbeing and success. We are committed to delivering high‑quality, ethical, and person‑centred support while maintaining transparency, respect, and professionalism in everything we do.

Whether you are new to the NDIS or looking for a more supportive coordination experience, we are here to help you navigate your journey with confidence, build meaningful connections, and work toward the life you choose.

A woman in a beige blazer and a man in a beige jacket are walking side-by-side and smiling while having a conversation in a modern office corridor with large windows and wooden frames.
A man in a powered wheelchair uses an accessible push-button to open the automatic door of a modern community centre with a "WELCOME" sign. A woman and a service dog are walking up the ramp behind him.

OUR VALUES

Values That Shape Our Support

Partnership

We work alongside you, respecting your lived experience and empowering you to make informed decisions about your supports and your life.

Collaboration

We build strong relationships with participants, families, service providers, and community supports to ensure coordinated, effective, and meaningful outcomes.

Choice & Control​

We uphold the core NDIS principles of choice and control by supporting you to understand your options, and direct your supports in a way that suits your goals and lifestyle.

Connect Coordination Sevices Founders

About Founders

We are a husband and wife team of qualified social workers with extensive experience across the Department of Health and Community Services sector. Throughout our careers, we have worked alongside diverse, complex, and vulnerable individuals and families, including those living in remote and regional communities.

Our approach is grounded in understanding ‘What’s really happening for the client’. We believe meaningful outcomes are achieved by meeting people where they are — listening first, building trust, and tailoring support to each person’s unique circumstances, strengths, and goals. We are committed to providing respectful, practical, and person-centered support that empowers individuals to live with choice, dignity, and confidence.

Copyright © 2026 Connect Coordination Services Pty Ltd ABN: 95 694 349 230

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